RUN AWAY!!! Very bad experience! If I could give 0 stars, I would have done so without hesitation! From our arrival for 15 days, we noticed that the villa was in a deplorable state, namely: cleanliness to be reviewed, we had to buy cleaning products to clean everything. No vacuum cleaner available during our stay. It would have been appreciated to be able to vacuum the countless dust bunnies, especially under the beds. The dishwasher in a state of rust, therefore forced to do the dishes daily. Clothes drying rack provided, similarly completely rusted in several places. The air conditioners were totally clogged with dust. We had to clean the filters in order to be able to operate them without the risk of allergies, and even then it was borderline. Barbecue, I don't have the words to describe the state of grime and rust on the grills! Humidity problems in the bathrooms. Regarding the laundry room where the washing machine is located, there is a constant smell of rotten eggs in the room. Moreover, the washing machine is in a state of filth... We lost an entire afternoon at the pool due to the presence of gardeners who came without notifying us to trim the hedges and weeds. This is unacceptable!!! These tasks should be done before the arrival of vacationers! The stoves were in a terrible state of wear! The pool net was unusable as it had holes everywhere. We contacted the manager the day after our arrival (Sunday), and she replied that it was in no way an emergency. We received a new net 2 days later. And to top it all off… on the evening of our arrival, we noticed an invasion of cockroaches, and not the small ones!! We immediately contacted the villa manager with videos to support our claim. The latter informs us via WhatsApp that she is already aware and of course did not bother to warn us before our arrival, nor Belvilla during our booking! Furthermore, the manager, not feeling very concerned about the situation, left us a simple spray the next day. Then nothing for the rest of the stay, claiming that it is not the owner of the villa. We immediately alerted the rental agency Belvilla with an urgent complaint by email and through the Belvilla platform requesting to change villas. They did not bother to respond to us, nor contact us directly upon receiving our email, leaving us in this urgent situation! We were forced to regularly purchase spray products against cockroaches in an attempt to limit the damage. This incurred costs that should not be our responsibility! In these circumstances, it is unacceptable to charge a rental of €3600!! After several emails sent, the last one mentioning a procedure against them, Belvilla had a company intervene for the cockroaches, and this, 3 days before our departure. Knowing that they were informed of the urgency as soon as we arrived. We do not recommend this rental at all; on the contrary, flee if you see the ad for this rental!