Schwielowsee Hotel Superior Double Room

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Parkplätze direkt vor Ort erleichterten die Anreise sehr und machten das Parken stressfrei und bequem.

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Siehe Email an die Rezeption.

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Ruhige Lage am See. Das Zimmer hatte alles, was ich brauchte, und die Kaffeemaschine funktionierte gut.

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Drei Nächte verbracht und viel Ruhe genossen. Der Privatstrand eignete sich hervorragend für Spaziergänge nach dem Abendessen, die Unterkunft war sauber und gut gepflegt.

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Good hotel in a top location. Apartment equipped with everything one needs. Breakfast is okay and service is attentive and friendly. Four weeks ago we left several points of criticism. However, a lot has changed for the better now. Keep it up and we will remain regular guests.

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Die Größe des Zimmers war genau richtig und es bot eine angenehme Atmosphäre zum Wohlfühlen.

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Wochenendausflug mit Freunden. Viel Platz in einem ordentlichen, ruhigen Zimmer, das sich wärmer anfühlte als andere in der Nähe. Die Sauna in der Nähe war ein schöner Zusatz zur Entspannung.

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Stilles Zimmer, bequeme Matratze und schnelles WLAN.

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Wir hatten viel Raum für unsere kleine Gruppe. Das freundliche Personal sorgte dafür, dass wir uns willkommen fühlten und entspannen konnten nach Ausflügen nach Potsdam.

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Die starke WLAN-Verbindung erleichterte das Arbeiten im geräumigen Doppelzimmer. Der Schreibtisch war ideal für meinen Laptop.

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Besser als erwartet bei diesem Preisniveau. Wir genossen den gemütlichen Sitzbereich zum Entspannen nach unserem Besuch des Schlosses Sanssouci und schätzten zudem das private Badezimmer.

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Good value for what you get. Spacious room and quick check-in made it easy.

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Room felt bigger than expected and bathrobes were handy after the sauna.

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Calm mornings spent watching the lake outside our window with fresh air and peaceful surroundings.

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Needed a clean place to rest near Potsdam. Room was simple with a comfy bed.

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The entire deficits of the hotel are compensated by the staff with their friendliness. However, the fact that the entire jetty at the beach is decaying and no longer looks like in the pictures from the hotel is quite annoying. Our room was not cleaned for 5 days, and we organized towels and toilet paper ourselves from the staff. The chairs in the room were covered with strange disgusting stains, and I had to cover them with towels. The hotel urgently needs renovation...

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The room was very nice and clean. The staff was friendly. Unfortunately, the elevator did not work, we had to carry our suitcases to the room ourselves. We were neither informed about this nor offered help with carrying the suitcases. The steam bath and solarium also did not work. Unfortunately, the outdoor pool was already closed, even though it was sunny and over 20 degrees. We also received no information about this in advance. Additionally, only the hotel restaurant with buffet was open. The à-la-carte restaurant as well as the boat rental were closed. All of this greatly dampened the stay and does not meet the standard for a 4-star superior hotel and thus also not the costs paid.

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The entire stay is a disaster. The room is in the attic and has stuffy 40 degrees, no air conditioning and cannot be darkened. No alternative was offered to us. The restaurant is closed and for breakfast we have to walk down the street and have a limited buffet breakfast at an overwhelmed Italian. For dinner, we have to drive into the city. A really great weekend. Thank you very much and we will not come back.

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Absolute recommendation! We cannot understand the negative reviews, especially regarding the food, at all. Perhaps the change of management at the beginning of this year played a role here.

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The reception in the evening was rather unenthusiastic and the cost for the parking was somewhat high, and we were also not informed upon arrival that we had to pay for the parking. The room was clean and nice, but somewhat outdated in parts.

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The room was very good. Service was also good. However, if one is accommodated on the 5th floor and the elevator has been out of order for days, the guest should be informed beforehand. A discount on the parking fee was also not offered in this regard.

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Great location, good breakfast, very clean and large room and bathroom…. however, in urgent need of renovation, worn-out furniture, in the breakfast room there was a lack of organization to clear the tables, the water in the indoor pool was cold, no indication that room cleaning only occurs every 2 days, the whole house smells unpleasantly of chlorine from the pool. The "customer service" of Belvilla was an absolute disgrace, there was an error on their part in the booking confirmation regarding checkout, no one was able to correct it, you received the same answer 10 times. This is unacceptable! ! ! !

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2 days without hot water in the morning. One day I understand, there was a defect. And in the evening it was working again...unfortunately the next morning it was very refreshingly cold again. And in the restaurant, there was only buffet food.

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Fried eggs and pancakes in cold pans, cold water for breakfast now costs extra, little selection of bread and rolls, lukewarm or cold shower water, many obvious damages, elevator in the main building defective, gym unusable due to defective equipment and despite multiple inquiries no disinfectants, poor service at the bar, heating cannot be turned on, garden area unkempt, a backlog of renovations was already noticeable last year, but now a renovation is urgently needed. Too bad, we always liked being here very much.

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Unfortunately, the resort has aged a lot. Many things are in need of renovation and repair. The facilities are poorly maintained or not maintained at all. The standard double room is very impersonal (no pictures, etc.). Some areas are closed off. We had a standard room in the main building. Tomorrow at 7:30, demolition work will start under our room—with a jackhammer, etc. It was of course not great when you are set for a relaxation/wellness vacation. After a complaint about it, we were exempted from the parking fees. This was probably standard. On the 2nd day, we had no hot water for showering in the evening, which affected several guests. The repair took 48 hours. The elevator has been out of order for months. Conclusion: anyone looking forward to a wellness resort in case of bad weather has poor chances here. Indoor pool too cold, outdoor pool covered. Outdoor sauna not in operation (see photo) Indoor sauna too small for the large hotel and no relaxation room. We had great weather and were able to explore the surroundings by bike all day. That, in turn, excited us. The staff is very friendly and is of course aware of the shortcomings and was very helpful. Supposedly renovations are to begin in November. The breakfast was very good. All in all, the establishment does not live up to the designation of resort or the 4-star rating.

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Under the roof, one would need a reasonable air conditioning system: it doesn't work on hot days. The elevator was broken for days, and getting to the last floor (several times a day) is already sporty; one might consider at least treating oneself to a drink ;) It's also a pity that the room wasn't tidied up or that the shampoo wasn't refilled. Price-performance is okay, and the staff is friendly. For the 4-star mindset, there's room for improvement. Thank you nonetheless for the stay.

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Personal at reception impossible, elevator defective for months, room on the 4th floor, no hot water in the room during peak times in the morning and evening, dust everywhere in the hotel, dead insects in windows and cobwebs everywhere, outdoor areas need mowing, chairs and loungers lying around everywhere, the room smells like a sewer. Left two days early. Not even a question at checkout why. The only positive was the breakfast. Never again!!!

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Room stank like a sewer, elevator broken, spa showers and saunas broken or closed, hair at the breakfast table, spiders everywhere, air conditioning smelled like fart. At least we got another room after complaining. Never again. The facility is run down.

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Elevator out of order for several days, air conditioning broken, no hot water, service staff in the restaurant unmotivated, unfriendly, everything seemed disorganized, in the garden area - loungers, the towels from the previous day were not removed, cleanliness and order were inadequate. Too bad, we know it better.

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The stay at the hotel was great. But the *booking system* is an UNCOMFORTABLE CATASTROPHE! The hotel should look for something different. It was practically impossible to get in touch with the hotel. I might have been too clumsy, but I book hotels almost weekly and I have not experienced anything this bad in hotel booking in the last 5 years.

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Unfortunately, both pools were out of service during our stay. We were not informed about this either before our arrival or at check-in. Since we had planned the stay as a wellness weekend and booked the hotel for this reason, it was particularly disappointing for us. Ultimately, we decided to cancel our stay after just two hours and leave the hotel.

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The restaurant had been closed by the health department, we had to go to the Italian place for breakfast, there was no possibility to get food in the hotel. The elevator was also broken, help with carrying luggage was not offered. The sauna was dirty and the showers were broken.

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We spent 4 days at the resort, 4 weeks ago I read in the reviews that the elevator was not working. I thought by the time we arrived, such an elevator would have been repaired 3 times. Unfortunately, that was not the case. This issue should have been pointed out at the time of booking. We received a room on the top floor, which meant going up 84 steps and down 84 steps several times a day. We found it to be an imposition, especially since we are of retirement age. I especially feel sorry for the staff, everything has to be carried up, especially the daily laundry. Otherwise, the entire staff is very friendly and accommodating. The breakfast selection was sufficient and was constantly replenished. But the whole resort should be completely renovated from the ground up, stained upholstery, dirty silicone joints, and the entire sauna area is unacceptable, totally uncomfortable, no relaxation room, very high noise level, no real separation from the swimming pool. We will come back when the entire property has been overhauled, because the facility and surroundings are simply perfect.

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Very good atmosphere. Great, friendly, relaxed staff!!! Air conditioning very very weak, insufficient for the high temperatures. Mattresses were sagging. Additional dining options for small snacks in between or à la carte meals would be desirable. Lawn care can be improved. The mowing robots were just standing there... Overall, care must be taken to ensure that there is no investment backlog. The hotel relies on its substance.

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Very friendly staff, very spacious and nicely furnished. Very clean and friendly decor. Breakfast very good and plentiful. A nice well-maintained area. The only small point of criticism is that the parking spaces are much too narrow for modern cars; we could not get in and out even though the cars were parked centrally on the left and right, and so were we. Without the summon function, parking would have been impossible.

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The elevator was out of order for 3 days, we (2 women of mature age) had to carry our suitcases to the 5th floor, the 2 young gentlemen at the reception referred us to the stairs - without help. At breakfast, nothing was replenished after 10:30. For everything, one had to ask and wait - small spoons, hot water for tea, large spoons, fried eggs, etc. The staff was nice, but untrained, which was noticeable time and again. In our room, several things were defective - lampshade, the faucet in the bathroom was leaking. The pillows were a disaster. In the evening at the bar, football was turned up loud on the TV, many guests did not look and felt disturbed. At the reception, there were discrepancies with the room price. It was clarified, but only under pressure. All in all - very nice area, but the hotel is not yet recommended for this high price. Unfortunately, there the guest is not king.

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Mold in the bathroom, cabinet doors jammed, reception disinterested and rude, payment problems with complicated communication (or rather, zero communication from the service), dirty cutlery, booked amenities are not available: elevator, kids club, restaurants... The price-performance ratio is absolutely terrible.

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Personal at reception impossible, elevator out of order for months, room on the 4th floor, no hot water in the room during peak times in the morning and evening, dust everywhere in the hotel, dead insects in windows and cobwebs everywhere, outdoor areas need to be mowed, chairs and loungers lying around everywhere, the room smells like a sewer. Departed two days early. At checkout, not even a question why. The only positive was the breakfast. Never again!!!

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The stay at the hotel was great. But the *booking system* is an UNCOMFORTABLE CATASTROPHE! The hotel should look for something different. It was practically impossible to get in touch with the hotel. I might have been too clumsy, but I book hotels almost weekly and I have not experienced anything this bad in hotel booking in the last 5 years.

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The reception in the evening was rather unenthusiastic, and the cost for the parking was somewhat high, and we were also not informed upon arrival that we had to pay for the parking. The room was clean and nice, but somewhat outdated in parts.

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Room stank like a sewer, elevator broken, showers and saunas in the spa broken or closed, hair at the breakfast table, spiders everywhere, air conditioning smelled like fart. At least we got another room after complaining. Never again. The facility is run down.

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Unfortunately, both pools were out of service during our stay. We were not informed about this either before our arrival or at check-in. Since we had planned the stay as a wellness weekend and booked the hotel for this reason, it was particularly disappointing for us. Ultimately, we decided to end our stay after just two hours and leave the hotel.

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Very good atmosphere. Great, friendly, relaxed staff!!! Air conditioning very very weak, insufficient for the high temperatures. Mattresses were sagging. Another dining option for small snacks in between or à la carte meals would be desirable. Lawn care can be improved. The mowing robots were just sitting there... Overall, care must be taken to ensure that there is no investment backlog. The hotel relies on its substance.

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Very friendly staff, very spacious and nicely furnished. Very clean and friendly decor. Breakfast very good and plentiful. A nice well-maintained area. The only small point of criticism is that the parking spaces are much too narrow for modern cars; we couldn't get in and out even though the cars were parked centrally on the left and right, and we were too. Without the summon function, parking would have been impossible.

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Good hotel in a top location. Apartment equipped with everything one needs. Breakfast is okay and service is attentive and friendly. Four weeks ago we left several points of criticism. However, a lot has changed for the better now. Keep it up and we will remain regular guests.

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The facility is really beautiful, the room we were in on the 6th floor (voluntarily chosen, despite elevators that were out of order) was sufficiently large, clean, and had a great lake view. The pool and wellness facilities are also appealing, and the nearby harbor invites for a walk. Points are currently clearly deducted for the online booking system that simply does not work and the poor plant-based options at breakfast. We are writing the year 2026. That should no longer be rocket science. The hotel has probably been taken over by a new operator and is currently undergoing restructuring. One notices small deficiencies everywhere, such as a broken armchair, calcified water dispensers, elevators that are out of service, and still not replaced pipes in the outdoor area that have been temporarily replaced by hoses. Once the restructuring is completed, I see a great hotel for vacationing. Recommendation for booking: By phone + cash payment to ensure that it is not overbooked.

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The entire deficits of the hotel are compensated by the staff with their friendliness. However, the fact that the entire pier at the beach is decaying and no longer looks like in the pictures from the hotel is quite annoying. Our room was not cleaned for 5 days, and we organized towels and toilet paper ourselves from the staff. The chairs in the room were covered with strange disgusting stains, and I had to cover them with towels. The hotel urgently needs renovation...

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We spent 4 days at the resort, 4 weeks ago I read in the reviews that the elevator was not working. I thought that by the time we arrived, such an elevator would have been repaired 3 times. Unfortunately, that was not the case. This issue should have been pointed out during the booking. We received a room on the top floor, which meant going up 84 steps and down 84 steps several times a day. We found it to be an imposition, especially since we are of retirement age. I particularly feel sorry for the staff; everything has to be carried up, especially the daily laundry. Otherwise, the entire staff is very friendly and accommodating. The breakfast selection was sufficient and was constantly replenished. But the whole resort should be renovated from the ground up, stained upholstery, dirty silicone joints, and the entire sauna area is unacceptable, totally uncomfortable, no relaxation room, very high noise level, no real separation from the swimming pool. We will come back when the entire property has been completely refurbished, because the facility and surroundings are simply perfect.

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We had booked a superior room and were there with a small child. The elevator was out of order until further notice. We received another room in a bungalow. The room was quite run down. Dirty walls, broken doors, including the entrance door itself. There was no soap and shower gel, the couch was covered in stains whose origin I wouldn't want to know. The grass in the pool area was burnt out, so you couldn't walk barefoot either. The alleged children's room had two adult bicycles in it, nothing else. However, I would like to highlight the friendly staff who were really trying to make the stay pleasant. They were friendly and not annoyed.

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The restaurant had been closed by the health department, we had to go to the Italian place for breakfast, there was no possibility to get food in the hotel. The elevator was also broken, help with carrying luggage was not offered. The sauna was dirty and the showers were broken.

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The elevator was out of order for 3 days, we (2 women of mature age) had to carry our suitcases to the 5th floor, the 2 young gentlemen at the reception referred us to the stairs - without help. At breakfast, nothing was replenished after 10:30. For everything, you had to ask and wait - small spoons, hot water for tea, large spoons, fried eggs, etc. The staff was nice, but untrained, which was noticeable again and again. In our room, several things were defective - lampshade, the faucet in the bathroom was leaking. The pillows were a disaster. In the evening at the bar, football was turned up loud on the TV, many guests did not watch and felt disturbed. At the reception, there were discrepancies with the room price. It was clarified, but only under pressure. All in all - very nice area, but the hotel is not yet recommended for this high price. Unfortunately, there the guest is not king.

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Great location, good breakfast, very clean and large room and bathroom... however, in urgent need of renovation, worn furniture, the breakfast room lacked organization for clearing tables, the water in the indoor pool was cold, no indication that room cleaning only occurs every 2 days, the whole house smells unpleasantly of chlorine from the pool. The "customer service" of Belvilla was an absolute disgrace, there was an error on their part in the booking confirmation regarding checkout, no one was able to correct it, you received the same answer 10 times. This is unacceptable! ! ! !

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Under the roof, one would need a reasonable air conditioning system: it doesn't work on hot days. The elevator was broken for days, and going up to the last floor (multiple times a day) is already sporty; one might consider at least treating oneself to a drink ;) It's also a shame that the room wasn't cleaned or that the shampoo wasn't refilled. Price-performance is okay and the staff is friendly. For a 4-star mindset, there's room for improvement. Thank you nonetheless for the stay.

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The entire stay is a disaster. The room is in the attic and has stuffy 40 degrees, no air conditioning, and cannot be darkened. No alternative was offered to us. The restaurant is closed, and for breakfast, we have to walk down the street and have a limited buffet breakfast at an overwhelmed Italian. For dinner, we have to drive into the city. A really great weekend. Thank you very much, and we will not be coming back.

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The room was very good. The service was also good. However, if one is accommodated on the 5th floor and the elevator has been out of order for days, the guest should be informed beforehand. A discount on the parking fee was also not offered in this regard.

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Mold in the bathroom, cabinet doors sticking, uninterested and rude reception, payment problems with complicated communication (or rather, no communication from the service), dirty cutlery, booked amenities are not available: elevator, kids club, restaurants... The price-performance ratio is absolutely terrible.

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Elevator out of order for several days, air conditioning broken, no hot water, service staff in the restaurant unmotivated, unfriendly, everything seemed disorganized, in the garden area - sun loungers, the towels from the previous day were not cleared away, cleanliness and order were inadequate. Too bad, we know it better.

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Absolute recommendation! We cannot understand the negative reviews, especially regarding the food, at all. Perhaps the change of management at the beginning of this year played a role here.

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Good hotel in a top location. Apartment equipped with everything you need. Breakfast is okay and service is attentive and friendly. Four weeks ago we left several points of criticism. However, a lot has changed for the better now. Keep it up and we will remain regular guests.

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"Unfortunately, there were no rental bikes available and the barrel sauna could not be used, which I regret. However, the location by the lake is fantastic," the staff was extremely friendly and the ambiance of the hotel simply wonderful,"

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The wellness area could be a bit more spacious, and it would be nicer if the relaxation room were directly in the sauna area. On Saturday, all the loungers were occupied, and the outdoor area was unfortunately still closed (February/March). The location is excellent, the staff is very friendly, the food is delicious, and the apartment in the separate wooden house is really attractively designed.

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The e-charging station in the front parking lot unfortunately did not work, and the employee at the second station could not activate it either. The sauna area is a bit small when fully booked, but the ambiance is really nice. The location is very convenient, not far from Werder and Caputh, and there are many beautiful walking options in the area with great lakes. Gluten-free food was not a problem, and everything at the buffet was excellently labeled. The staff at breakfast and dinner was very friendly and motivated! It seems that you haven't provided the text you would like translated. Please share the text, and I'll be happy to assist you with the translation!

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The directions to room 322 could be better; it was only found after asking several times and wandering around a bit, which was somewhat cumbersome with luggage. The rattan chairs in the dining room are not the most comfortable, as you tend to sit on the edge. However, the staff was very friendly and attentive. The view of the lake was simply fantastic, and the balcony was also a highlight.

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The front desk manager was a bit aloof in the morning, but the rest of the staff were incredibly warm and welcoming! :) I was impressed by how well they took care of us," especially since we arrived late at night, A big thank you to them! :) The view from the hotel is absolutely stunning!"

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The room had a door to the small terrace, which unfortunately could not be darkened. Since the door led to the parking lot, one often had the light of passing cars in the evening and was woken up by daylight in the morning. Overall, the room was fine, but for the price, there were some small improvement potentials.

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The water in the pool was unfortunately a bit cool, so I didn't really go in and my daughter got cold after a short time. It would be nice if the pool were a bit warmer even in the winter months, :-) We decided on a special mother-daughter outing and chose the Precise Resort Schwielowsee. We felt like queens, it was really magical and the staff was extremely friendly! The surroundings are beautiful and the offerings for children are great. I wish it had been clearer at the time of booking that the pool for children is only accessible at certain times, as this was an important criterion for us. Overall, we were very happy and look forward to coming back in the summer to explore the outdoor facilities better. :-))

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The pool area could be a bit larger for the number of guests. It would be nice if the adherence to the opening hours for children were better monitored. If we had mainly come for the wellness offerings, we might have been disappointed. Nevertheless, the location is fantastic, the breakfast is excellent, and the staff is extremely friendly and helpful. The large garden area by the lake with the loungers is simply dreamy! Additionally, there was a large basket of delicious, fresh apples," which were available for free, ? ? "

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The entire stay is a disaster. The room is in the attic and has stuffy 40 degrees, no air conditioning, and cannot be darkened. No alternative was offered to us. The restaurant is closed, and for breakfast, we have to walk down the street and have a limited buffet breakfast at an overwhelmed Italian. For dinner, we have to drive into the city. A really great weekend. Thank you very much, and we will not be coming back.

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We had a fantastic weekend as a group of four in one of the spacious rooms with two bedrooms and a cozy living area. The comfortable beds immediately impressed us. The spa area was extremely relaxing and pleasant. The breakfast was delicious and got us off to a good start for the day. We are already looking forward to our next visit.

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There is really nothing to complain about! The staff is extremely friendly, the location by the lake in the middle of a large park is simply dreamy, the rooms are stylishly furnished, and the entire resort impresses with appealing architecture. The breakfast and dinner at the buffet are delicious," and the wellness area is a true dream,"

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The hotel has its charm but could benefit from a refresh. The mattresses are a bit soft, which might be uncomfortable for some. The staff at the reception was friendly, albeit somewhat reserved. The children had a lot of fun at the pool, which was always lively. The location is excellent, the rooms are spacious and tastefully decorated, and the food was really delicious.

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The wellness area could be designed a bit more spaciously, unfortunately it was quite loud in the sauna due to the nearby pool, nevertheless I really liked the ambiance of the hotel, there is also a charging option for electric cars in the hotel parking lot.

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The location is simply fantastic and the amenities leave nothing to be desired. The room was very spacious and comfortable. The proximity to the lake as well as to the forests and parks is wonderful. I also really liked the area with the sauna and pool.

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The facilities and the building could be modernized a bit, but the location is simply stunning. The breakfast buffet was very plentiful, even if sometimes dishes or cutlery were missing, which led to short waiting times. The staff was extremely friendly and always tried to fulfill our wishes. Upon our arrival, we spontaneously decided to change from a studio to a double room, and within just five minutes we could move into our new room. Really great! It seems that you haven't provided the text you want translated. Please share the text, and I'll be happy to assist you with the translation!

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The parking lot was a bit expensive, but the wellness and sauna area was really pleasant. It would have been nice if the outdoor pool had been open, as it would have perfectly complemented the sauna experience. The surroundings are fantastic! I can imagine that it will be very crowded in the summer, but at this time of year the hotel was pleasantly quiet and the stay was really relaxing. The breakfast was tasty, though not exceptional, but the staff was extremely friendly and helpful, always ready to "find solutions."

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The room service could be improved, as we found some cups and glasses were only changed after three days. The bathrobes were not available in the room and had to be picked up at the reception. However, we were told that we would have to pay for them at checkout if lost. During our four-day stay, only one staff member was really friendly. The cleaning staff could also be more attentive, as the floor in the restroom by the pool was not thoroughly cleaned for several days and there were some dust accumulations throughout the stay. The dining area could also use a thorough cleaning, as dust and cobwebs accumulated on the fans and in other corners. The furniture and chairs showed some signs of wear. On a positive note, the location and outdoor facilities, which we really liked, as well as the historical charm of the building and decor, are worth mentioning. Overall, I think the hotel deserves a better rating.

4,6 4.6 4.6 4.6 4.6 4.6

The indoor pool could be a few degrees warmer, but the location is simply top-notch! The staff is super friendly, the bar invites you to relax, and the drinks are delicious. The buffet is also excellent!

4,6 4.6 4.6 4.6 4.6 4.6

The e-charging station in the parking lot in front unfortunately did not work, and the employee at the second station could not activate it either. The sauna area is a bit small when fully booked, but the ambiance is really nice. The location is very convenient, not far from Werder and Caputh, and there are many beautiful walking opportunities in the area with great lakes. Gluten-free food was not a problem, and everything at the buffet was excellently labeled. The staff at breakfast and dinner was very friendly and motivated! It seems that you haven't provided the text you would like to have translated. Please share the text, and I'll be happy to assist you with the translation!

4,6 4.6 4.6 4.6 4.6 4.6

The room had a door to the small terrace, which unfortunately could not be darkened. Since the door led to the parking lot, one often had the light of passing cars in the evening and was awakened by daylight in the morning. Overall, the room was okay, but for the price, there were some small improvement potentials.

4,6 4.6 4.6 4.6 4.6 4.6

The entire facility is truly impressive and the location by the lake is simply dreamy. The staff is extremely friendly and helpful, and the breakfast buffet offers a wide selection. The pictures of the hotel are absolutely representative.

4,6 4.6 4.6 4.6 4.6 4.6

The pool could have been a bit warmer, and the saunas open only at 11 AM, which I find a bit late. In the morning, the relaxation room was also a bit cool. If the spa area opens at 7 AM, it would be nice if everything were ready and in perfect condition. There were still towels from the previous day lying around, which does not look very inviting. Also, there was no drinking water in the morning. Otherwise, the room and the entire hotel complex were pleasant.

4,6 4.6 4.6 4.6 4.6 4.6

The directions to room 322 could be better; it was only found after asking several times and wandering around a bit, which was somewhat cumbersome with luggage. The rattan chairs in the dining room are not the most comfortable, as you tend to sit on the edge. However, the staff was very friendly and attentive. The view of the lake was simply fantastic, and the balcony was also a highlight.

4,6 4.6 4.6 4.6 4.6 4.6

The lady on the phone asked several times where I wanted to go, if I really wanted to go to the hotel and not to the train station. Then she said if I couldn't understand, that was already a bit too much. The location of the hotel is excellent, the breakfast was delicious, now there are even two coffee machines. Everything you need is available. At the time we traveled, the resort was only half full, which made it very pleasant, "without stress and waiting times. The gentlemen at the reception were extremely helpful and friendly."

4,7 4.7 4.7 4.7 4.7 4.7

The lady on the phone asked several times where I wanted to go, if I really wanted to go to the hotel and not to the train station. Then she said if I couldn't understand, that was already a bit too much. The location of the hotel is excellent, the breakfast was delicious, now there are even two coffee machines. Everything you need is available. At the time we traveled, the resort was only half full, which made it very pleasant, "without stress and waiting times. The gentlemen at the reception were extremely helpful and friendly."

4,7 4.7 4.7 4.7 4.7 4.7

The indoor pool was a bit cool, but that didn't bother us. Even in the off-season, it was quite lively, probably due to the proximity to Potsdam and Berlin. The beds were very comfortable and the staff was extremely nice. The breakfast buffet offered a great selection and the dinner was also very successful with many delicious options.

4,7 4.7 4.7 4.7 4.7 4.7

In the bedroom, there was no curtain for the round window, which made it very bright in the morning. A stopper in the sink would have also been practical. The gym could be better equipped, as the dip/chin-up machine was not working and there were only dumbbells up to 6kg. However, the accommodation itself was very clean and cozy. The surroundings are simply dreamy! The food was delicious; both breakfast and dinner offered a wide selection. The staff was extremely friendly!

4,7 4.7 4.7 4.7 4.7 4.7

The restaurant at the harbor was unfortunately closed, which was a pity. The signage to the residential areas could be a bit clearer. We were just passing through, but the location is truly dreamy! The staff was extremely friendly and the breakfast was plentiful and lovingly arranged, always freshly replenished. The pool area was always clean and there were more than enough towels available.

4,8 4.8 4.8 4.8 4.8 4.8

Mold in the bathroom, cabinet doors sticking, reception disinterested and rude, payment problems with complicated communication (or rather, no communication from the service), dirty cutlery, booked amenities are not available: elevator, kids club, restaurants... The price-performance ratio is absolutely terrible.

4,8 4.8 4.8 4.8 4.8 4.8

Elevator out of order for several days, air conditioning broken, no hot water, service staff in the restaurant unmotivated, unfriendly, everything seemed disorganized, in the garden area - loungers, the towels from the previous day were not removed, cleanliness and order were inadequate. Too bad, we know it better.

4,8 4.8 4.8 4.8 4.8 4.8

The facilities and the building could be modernized a bit, but the location is simply dreamy. The breakfast buffet was very plentiful, even if sometimes dishes or cutlery were missing, which led to short waiting times. The staff was extremely friendly and always tried to fulfill our wishes. Upon our arrival, we spontaneously decided to change from a studio to a double room, and within just five minutes we were able to move into our new room. Really great! It seems that you haven't provided any text to translate. Please share the text you'd like translated, and I'll be happy to assist you!

4,8 4.8 4.8 4.8 4.8 4.8

"The faucet at the sink could have been a bit better," as one quickly got wet when turning it on. Otherwise, we had a beautiful room with a fantastic view from the balcony. The buffet was very plentiful both in the morning and in the evening and offered something delicious for everyone."

4,8 4.8 4.8 4.8 4.8 4.8

The wellness area could be a bit more spacious, and it would be nicer if the relaxation room were directly in the sauna area. On Saturday, all the loungers were occupied, and the outdoor area was unfortunately still closed (February/March). The location is excellent, the staff is very friendly, the food is delicious, and the apartment in the separate wooden house is really attractively designed.

4,8 4.8 4.8 4.8 4.8 4.8

The restaurant at the harbor was unfortunately closed, which was a pity. The signage to the residential areas could be a bit clearer. We were just passing through, but the location is truly dreamy! The staff was extremely friendly and the breakfast was plentiful and lovingly arranged, always freshly replenished. The pool area was always clean and the towels were more than sufficient.

4,8 4.8 4.8 4.8 4.8 4.8

The front desk manager was a bit aloof in the morning, but the rest of the staff were incredibly warm and welcoming! :) I was impressed by how well they took care of us," especially since we arrived late at night, A big thank you to them! :) The view from the hotel is absolutely stunning!"

4,8 4.8 4.8 4.8 4.8 4.8

The room service could be improved, as we found some cups and glasses were only changed after three days. The bathrobes were not available in the room and had to be picked up at the reception. However, we were told that we would have to pay for them if lost at checkout. During our four-day stay, only one staff member was really friendly. The cleaning staff could also be more attentive, as the floor in the restroom by the pool was not thoroughly cleaned for several days, and there were some dust accumulations throughout the stay. The dining area could also use a thorough cleaning, as dust and cobwebs accumulated on the fans and in other corners. The furniture and chairs showed some signs of wear. On a positive note, the location and the outdoor facilities were very much to our liking, as well as the historical charm of the building and the decor. Overall, I think the hotel deserves a better rating.

4,8 4.8 4.8 4.8 4.8 4.8

The water in the pool was unfortunately a bit cool, so I didn't really go in and my daughter got cold after a short time. It would be nice if the pool were a bit warmer even in the winter months, :-) We decided on a special mother-daughter outing and chose the Precise Resort Schwielowsee. We felt like queens, it was truly magical and the staff was extremely friendly! The surroundings are beautiful and the offerings for children are great. I wish it had been clearer at the time of booking that the pool for children is only accessible at certain times, as this was an important criterion for us. Overall, we were very happy and look forward to coming back in the summer to explore the outdoor facilities better. :-))

4,8 4.8 4.8 4.8 4.8 4.8

The indoor pool could be a few degrees warmer, but the location is simply top-notch! The staff is super friendly, the bar invites you to relax, and the drinks are delicious. The buffet is also excellent!

4,8 4.8 4.8 4.8 4.8 4.8

The location is simply fantastic and the amenities leave nothing to be desired. The room was very spacious and comfortable. The proximity to the lake as well as to the forests and parks is wonderful. I also really liked the area with the sauna and pool.

4,8 4.8 4.8 4.8 4.8 4.8

Unfortunately, the wellness area was closed, which was a shame, but the alternative offerings were really great! If something doesn't work, it should be repaired! The location is simply fantastic!

4,9 4.9 4.9 4.9 4.9 4.9

The restaurant at the harbor was unfortunately closed, which was a pity. The signage to the residential areas could be a bit clearer. We were just passing through, but the location is truly fantastic! The staff was extremely friendly and the breakfast was plentiful and lovingly arranged, always freshly replenished. The pool area was always clean and the towels were more than sufficiently available.

4,9 4.9 4.9 4.9 4.9 4.9

We planned a wellness weekend and were looking for extensive relaxation in the sauna, followed by rest periods. Unfortunately, the sauna area was a bit compact and not optimally separated from the lively pool area. During children's opening hours, it was somewhat loud in the relaxation area, as sounds from the pool and music from the other side penetrated through. The fitness room could use a little more attention and is only accessible from the outside. However, the food was excellent, and the entire facility is truly impressive! A beautiful waterfront path would be ideal for relaxing walks, I haven't seen one, I definitely recommend a room with a lake view," the view from the street side was not as appealing, "a nice view would have further enhanced the experience,"

4,9 4.9 4.9 4.9 4.9 4.9

The facilities and the building could be modernized a bit, but the location is simply fantastic. The breakfast buffet was very plentiful, even though sometimes dishes or cutlery were missing, which led to short waiting times. The staff was extremely friendly and always tried to fulfill our wishes. Upon our arrival, we spontaneously decided to change from a studio to a double room, and within just five minutes we were able to move into our new room. Really great! It seems that you haven't provided the text you would like translated. Please share the text, and I'll be happy to assist you with the translation!

4,9 4.9 4.9 4.9 4.9 4.9

Unfortunately, the wellness area was closed, which was a shame, but the alternative offerings were really great! If something doesn't work, it should be fixed! The location is simply fantastic!

4,9 4.9 4.9 4.9 4.9 4.9

The directions to room 322 could be better; it was only found after asking several times and wandering around a bit, which was somewhat cumbersome with luggage. The rattan chairs in the dining room are not the most comfortable, as you tend to sit on the edge. However, the staff was very friendly and attentive. The view of the lake was simply fantastic, and the balcony was also a highlight.

4,9 4.9 4.9 4.9 4.9 4.9

The wellness area with the saunas and the indoor pool could be a bit larger, as it seems quite busy when the hotel is fully booked. Sometimes it is difficult to find a quiet spot, as it is a bit loud and cramped. Nevertheless, the location of the hotel is simply stunning, spread across several charming buildings. The studio rooms in the small annex are very cozy and offer a pleasant tranquility. The staff was always friendly and accommodating, and the selection of food was excellent – there is something for every taste! It seems that you haven't provided the text you would like to have translated. Please share the text, and I'll be happy to assist you with the translation!

4,9 4.9 4.9 4.9 4.9 4.9

The room had a door to the small terrace, which unfortunately could not be darkened. Since the door led to the parking lot, one often had the light of passing cars in the evening and was awakened by daylight in the morning. Overall, the room was okay, but for the price, there were some small improvement potentials.

4,9 4.9 4.9 4.9 4.9 4.9

"The faucet at the sink could have been a bit better," as one quickly got wet when turning it on. Otherwise, we had a beautiful room with a fantastic view from the balcony. The buffet was very plentiful both in the morning and in the evening and offered something delicious for everyone."

4,9 4.9 4.9 4.9 4.9 4.9

The pool could have been a bit warmer, and the saunas open only at 11 a.m., which I find a bit late. In the morning, the relaxation room was also a bit cool. If the spa area opens at 7 a.m., it would be nice if everything were ready and in perfect condition. There were still towels from the previous day lying around, which does not look very inviting. Also, there was no drinking water in the morning. Otherwise, the room and the entire hotel complex were pleasant.

4,9 4.9 4.9 4.9 4.9 4.9

The water in the pool was unfortunately a bit cool, so I didn't really go in and my daughter got cold after a short time. It would be nice if the pool were a bit warmer even in the winter months, :-) We decided on a special mother-daughter outing and chose the Precise Resort Schwielowsee. We felt like queens, it was truly magical and the staff was extremely friendly! The surroundings are beautiful and the offerings for children are great. I wish it had been clearer at the time of booking that the pool for children is only accessible at certain times, as this was an important criterion for us. Overall, we were very happy and look forward to coming back in the summer to explore the outdoor facilities better. :-))