Schwielowsee Hotel Standard Double Room

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Sehr schönes Hotel!

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Es war ein schöner Aufenthalt

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Es war alles in Ordnung

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Clean and well-maintained, friendly staff, bright spacious rooms, access to the lake, extensive grounds, pool and wellness area good (although steam bath out of order), rich breakfast buffet. All in all, a very nice and recommendable holiday resort directly by the lake.

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No restaurant, breakfast outside. No coffee cappuccino extra paid. No elevator! Everything must be carried. Booking process a catastrophe. No rental boats!! No precise club benefits anymore!! Was a guest in this resort about 30 times, I am very disappointed with the condition!!

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The cleanliness of the rooms was okay. The service was also okay. The breakfast was very extensive and delicious. The parking costs 12.50 euros per day. In my personal opinion, this is a bit much. In summary, the stay was okay.

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Unfortunately, the dinner (buffet) was not of a quality worthy of a 4-star establishment. The price of 40 euros per person, however, certainly was. The selection was limited, the warm food was at most lukewarm and barely seasoned in taste. Chocolate pudding was advertised as mousse. You can certainly do much better. The staff in the restaurant were mostly very friendly and accommodating, but there were also encounters where one felt apologetic for wanting to eat here and thus bothering them. It's a shame because the house and the location are actually very nice.

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We wanted to celebrate my birthday as a family. Arrival was at 11 a.m. with the idea of having something nice for lunch and then going to the pool. We approached the lady at the reception and simply said that we had a reservation. It was immediately made clear that check-in was at 3 p.m., while we just wanted to register and ask if we could drop off our luggage. After that, we continued to ask, but there was no friendly communication from the lady at all... she was just annoyed. I asked if we could have lunch at the hotel, her answer: No. Instead of talking to us, telling us that the kitchen/restaurant is closed for technical reasons, or whatever... there are certainly enough ways to offer nice alternatives, and one can expect that... well, after further questioning, we were sent into the city to eat. After that, we were at the pool, the only thing that was really nice. Because the playground is more or less broken and the things at the kids' club were also no longer usable... At check-in. This time with a gentleman. He explained to us that we cannot use the elevator because it is broken, and we cannot have dinner or breakfast due to the closed kitchen/restaurant. What would any good hotel manager do in such situations? Right, offer a little something like, for example, a cocktail on the house. This provides some reassurance and perhaps even good mood again. But no, the reception staff only informed us that we have to go 2 minutes away to a restaurant for breakfast. His statement: there is nothing more to say. Oh yes, you have to go up the stairs... Okay... then we went up the stairs... luckily we didn't need a stroller anymore. Upon arriving on the floor, we found piles of dirty laundry in front of every room... this is simply unacceptable. There are laundry carts… apparently not in this hotel… next: in the cleaning area, there are different colors of rags, for example, red is 90% for the toilet… I just hope not in this hotel, because the rag was lying on a radiator the whole time and was still there the next morning…. Unfortunately, it keeps going…. The hotel room was okay, but the bathroom trash was not emptied. Luckily, there was only a cotton swab in it… the next thing that left me speechless. On the way to dinner, we passed by the bar, where the staff was really sitting in uniform during working hours in the guest area, smoking and drinking. Breaks are important and right, but not like this... Very unfortunate... there is so much potential and beauty in this hotel...

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The room was well equipped. We had booked half board on-site for one day. Unfortunately, the offered dinner did not match the food at other Sunday Resorts (e.g., Marina Wolfsbruch) where we were 14 days prior. The processes and technical equipment for breakfast need to be optimized compared to Marina Wolfsbruch. The location of the resort is very nice; due to the size of the grounds, playing on the meadows is great. Conclusion: the resort has opportunities for improvements, the potential is present.

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One should know that no continuous kitchen, hotel is designed for half-board guests. A 4-star hotel should have continuous kitchen. Only buffet at half-board price possible. Otherwise fine and quite nice.

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The sauna is quite compact. In the Finnish sauna, about 8-10 people can fit, which can get a bit tight when fully occupied. Unfortunately, the bio sauna was out of order and cool. Given the size of the hotel, there could be more sauna options, even if the bio sauna were functional. During the high season in winter, when many guests come for wellness, a larger sauna area would be desirable. The relaxation area is directly in the swimming pool, which is a bit restless. Although there is a real relaxation area, only 10 loungers are available there. Overall, the ambiance is pleasant, but with the number of guests, the sauna area could be designed a bit more generously, especially on weekends in the cold season. It is worth noting that there are special times for adults only in the swimming pool/sauna area, which creates a relaxed atmosphere. Our room was a bit cool upon arrival, but the staff reacted immediately and offered us another room.

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At breakfast, nothing was missing. The dinner is overpriced at 40 euros per person for the offering. The booked standard room was completely sufficient and acceptable for the 5 nights. We enjoyed our stay, especially the beautiful outdoor pool with loungers and towels. The facility made a well-kept impression on us. Swimming in the lake at the hotel's small beach was out of the question for us for various reasons. The area is beautiful.

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Climate does not work at 38 degrees Only foreign language staff Breakfast must be self-served from other tables, dirty dishes are cleaned too slowly Unkempt lawn, tiles etc. simply decay Telephone accessibility due to cost-cutting measures zero

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It's unfortunate that such a fantastic hotel has such a challenging booking and customer service process, I've tried numerous times to reach out via phone and email to make a reservation, only to be met with silence or, at times, a rather dismissive reply, Thankfully, I was able to secure a booking through an online platform, or I might have missed out on this lovely place, I truly don't understand why they make it so difficult to spend my money with them, They really should consider improving this aspect, as they could be missing out on many potential guests, This hotel is one of our favorites, and we've stayed here three times already, The staff is wonderful, the service is top-notch," and the location and amenities are just right, I'm looking forward to my next visit!"

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In the bedroom, a curtain in front of the round window would have been missing, as it became quite bright at sunrise. The plug in the sink was not present, which was somewhat uncomfortable. I had expected more from the gym, as the dip/pull-up machine was not working and there were only dumbbells up to 6 kg. Nevertheless, the accommodation was very clean, well-maintained, and cozy. The surroundings are simply stunning! The food was delicious," there was a wide selection both at breakfast and dinner, The staff was extremely friendly! "

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The pool is indeed a bit small, but if you choose the right times, such as the child-free hours, it is perfectly sufficient for swimming a few laps. My room request was fulfilled 100%, which made me very happy. The hotel looks exactly like in the pictures, but in reality, the special atmosphere of the decor is simply overwhelming. The breakfast was delicious, especially the warm, healthy bread. All the staff were extremely friendly, polite, and always with a smile! The two cozy saunas and the steam bath were never overcrowded. The extensive garden landscape by the lake is a true dream! Ideally located for excursions in the area, and despite the proximity to Potsdam and Berlin, one feels like being in another world – simply pure vacation!

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The behavior of some guests at the buffet, both men and women, was really noticeable – they were very loud and a bit arrogant. Nevertheless, there were many beautiful experiences and interesting conversations. The food was delicious and the atmosphere was festive.

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The rental bikes were unfortunately fully booked and the barrel sauna was not available, which I regret. But the location by the lake is simply dreamy," the staff was extremely friendly and the ambiance of the hotel is really inviting,"

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Simply fantastic! The location is unbeatable," and our corner room had a breathtaking view of the water. The beds are extremely comfortable and everything was spotless. It was an all-around successful experience,"

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One should know that no continuous kitchen, hotel is designed for half-board guests. A 4-star hotel should have continuous kitchen. Only buffet at half-board price possible. Otherwise fine and quite nice.

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In the bedroom, a curtain in front of the round window was missing, as it became quite bright at sunrise. The plug in the sink was not present, which was somewhat uncomfortable. I had expected more from the gym, as the dip/pull-up machine was not working and there were only dumbbells up to 6 kg. Nevertheless, the accommodation was very clean, well-maintained, and cozy. The surroundings are simply stunning! The food was delicious," both at breakfast and dinner there was a wide selection, The staff was extremely friendly! "

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Upon our arrival, we had the pleasure of discovering a large spider in the room – for the children, this was a real attraction! We informed the reception and someone immediately came to take the little animal outside, as we couldn't reach it ourselves due to the high ceiling. Additionally, there was a small black deposit behind the sink, which was only photographed instead of being removed. A suggestion would be to also provide shower gel at the bathtub. Nevertheless, this is complaining at a high level. Our second stay was significantly more pleasant than the first. We felt very comfortable; the room was clean and the large bathtub was simply fantastic. The staff was extremely friendly and helpful! The food was delicious and there was something for every taste. The surroundings are breathtakingly beautiful and invite for long walks.

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The pool is indeed a bit small, but if you choose the right times, such as the child-free hours, it is perfectly sufficient for swimming a few laps. My room request was fulfilled 100%, which made me very happy. The hotel looks exactly like in the pictures, but in reality, the special atmosphere of the decor is simply overwhelming. The breakfast was delicious, especially the warm, healthy bread. All the staff were extremely friendly, polite, and always with a smile! The two cozy saunas and the steam bath were never overcrowded. The extensive garden landscape by the lake is a true dream! Ideally located for excursions in the area, and despite the proximity to Potsdam and Berlin, one feels like being in another world – simply pure vacation!

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The behavior of some guests at the buffet, both men and women, was really noticeable – they were very loud and a bit arrogant. Nevertheless, there were many beautiful experiences and interesting conversations. The food was delicious and the atmosphere was festive.

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The wellness area could be a bit more spacious, In the sauna it was quite lively due to the nearby pool, However, I really liked the hotel ambiance, Additionally, there is a charging option for electric cars in the hotel parking lot,

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The rental bikes were unfortunately fully booked and the barrel sauna was not available, which I regret. But the location by the lake is simply dreamy," the staff was extremely friendly and the ambiance of the hotel is really inviting,"

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The electric charging station in the parking lot unfortunately did not work during my visit, but that did not affect my stay. The sauna area is somewhat compact for the number of guests, but the ambiance is really pleasant. The location is ideal, just a stone's throw from Werder and Caputh, with many beautiful options for walks in nature and by the great lakes. I was delighted that gluten-free food was readily available, and the signage at the buffet was very helpful. The staff at breakfast and dinner was extremely friendly and motivated! It seems that you haven't provided any text to translate. Please share the text you would like me to translate into English, and I'll be happy to assist you!

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Our stay at the hotel was simply fantastic! The only thing my wife complained about was the water temperature in the pool, which was a bit too cool for her. Otherwise, we spent two nights with half board and were completely satisfied. The rooms are spacious and extremely comfortable; you feel at home right away. Breakfast and dinner were served in the form of a buffet and offered a huge selection of delicious dishes – everything fresh and very tasty. Unfortunately, we couldn't use the outdoor facilities due to the cold weather, but that did not diminish our overall positive impression. Particularly noteworthy is the friendly and helpful staff, who made our stay even more pleasant. We recommend this hotel without reservation! It seems that you haven't provided the text you want translated. Please share the text, and I'll be happy to assist you with the translation!

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The parking lot was somewhat expensive, but the wellness and sauna area was really pleasant. It would have been nice if the outdoor pool had been open, as it would have perfectly complemented the sauna experience. The location of the hotel is excellent! I can imagine that it will be very crowded in the summer, but now it was pleasantly quiet and our stay was really relaxing. The breakfast was delicious, though not extraordinary, but the staff was extremely friendly and always ready to "help us."

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Simply fantastic! The location is unbeatable," and our corner room had a breathtaking view of the water. The beds are extremely comfortable and everything was spotlessly clean. It was an all-around successful experience,"