Charming Ardennes house with jacuzzi for 8...

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Message to the owners on 25-12-2023:
Good evening,
Two days ago the following was already sent to Jacqueline and unfortunately nothing has been heard from you. The linen was brought but cleaning was not done. To make our stay more pleasant, we took care of the cleaning ourselves. This took us 2.5 hours with 4 people. It looks a lot fresher now and the cobwebs are mostly gone. We did find dirty socks in a wardrobe and dirty glasses in the bathroom. That indicates how it was cleaned. The bottom of the toilet seat was also forgotten…
The shower downstairs is currently flooded, this is an acute problem and we would like to see it resolved. We must be able to use it with our company.

The message from the day before yesterday:
Good evening. We would like to see at least 1 set of new bedding tomorrow because it is dirty and broken. (you have to pay 10.50 per set for this) I would also like someone to come and vacuum the downstairs bedroom and the kitchen is really dirty. Especially the heating and the extractor hood. There are still old cookies and crumbs everywhere in the cupboards and drawers and there is mold in the refrigerator, as well as the window frame in the dining room. Can something be done about this please? Unfortunately, this is not a pleasant stay. I would like to hear how this is resolved. Greetings Saskia

We would like to hear as soon as possible what time someone will come for the shower and how you wish to deal with these inconveniences.

Kind regards, Saskia Randewijk

The customer finally cleaned the shower drain on December 26 and indicated that we must file a complaint with you for a refund. They could do nothing about this. They did not clean anything else. We emptied the overfull vacuum cleaner ourselves before we could use it, but the filter had never been cleaned. It is old and in need of maintenance, but that is quite acceptable, it just doesn't have to be dirty.
We would like to receive a compensation for at least the 2.5 hours of cleaning with 4 people. There was also the discomfort of this situation

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Nice and spacious, the dogs can run outside in the large garden. The house is a bit dated, a small downside is that the garden does not extend to the river. For the rest wonderfully quiet.

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It really is a wonderful place to completely relax. You hardly hear anything in the area, apart from the birds and cows. We had a great time and so did the dogs!

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Fantastic view with beautiful enclosed garden.

Everything present.

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Good and nice reception. Everything was well arranged and present. We enjoyed this house and surroundings. Very quiet location.Stan

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Nice house in a great location! Had a nice weekend!

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The cottage is a very nice house with enough entertainment for everyone! Very spacious living room, enough kitchenware, spacious bedrooms, beautiful view of the Ourthe and meadows and the house has a quiet location. You are sure to have a nice time! However, the house could use a good makeover; the shutters of the bedrooms have not been cleaned for a while, the curtains were half hung and especially the beds are due for renewal. The property certainly has potential but it needs better care.

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We have had a good time here. The day of arrival was asked by the owner to call an hour in advance and to indicate the approximate time of arrival. We were an hour early but were allowed to come through to the house anyway. When we arrived we were kindly welcomed by the owner. We got a tour of the house + explanation about jacuzzi and sauna in Dutch. The house inside was equipped with every luxury! There was also a lot of stuff in the kitchen. There were many board games in Dutch. There was even a Christmas tree when we arrived with lights! Very cozy! The owner is ready to help you if you have a problem with something in the house. Exterior seems outdated but not a problem for us. Inside, it is very cosily furnished with beautiful and comfortable items. The only downside I can give is that the mattresses need to be renewed. We came for the rest and to enjoy each other, we certainly succeeded! The kids loved the jacuzzi! I would definitely want to come back!

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We may have set our expectations too high. house was a bit disappointing. house is not well maintained. There is an urgent need for refresh and maintenance work. many light switches no longer work or no light fixture is connected to them. In the living room you can only illuminate with the two floor lamps, one of which was also broken. restored by myself and put another lamp in. with 2 roller shutters of the bedrooms, the roll-up system does not work, so the roller shutters had to remain open. 1 retractor also repaired by myself. when a house is suitable for 8 people, you can expect that there are enough glasses of all kinds for 8, drinking lemonade or wine from a tea glass is not that tasty. The lounge set outside has holes in the wicker and the cushions are just dirty and have mold stains. The cushions were simply wrapped in plastic foil on the floor of the garage upon arrival. The property certainly has potential but needs better care from the owner. The view of the Ourthe and meadows is very nice and the house has a quiet location.

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This holiday home is rented as being ON the river Ourthe. After all, the Belvilla website literally says: 0 meters to the water! When booking the house, it is NOT clear at all that the garden of the holiday home is NOT adjacent to the Ourthe, but to a horse meadow that the owner of the horses / meadow does not allow you to pass (even if there are no horses there!) . The owner of the horse pasture went completely overboard while we did not do anything wrong, destroyed or whatever. There were no horses or other livestock. We just walked to the waterfront. We didn't leave a mess or damage nature. There were threats that power would be applied to the fence and that the police would be called. Really ridiculous! We were yelled at. A normal conversation was not even possible. Also our apologies (for what??!!) were not accepted. According to the owners of the horse pasture, this has happened several times, including with previous tenants of the holiday home. Incidentally, the boys from the scouting are allowed to swim through the meadow to the waterfront. Why measure with two standards...... We feel hugely cheated by Belvilla. On the Belvilla website there are pictures of a huge garden on the Ourthe and is therefore literally 0 meters to the river. One has "forgotten" to mention that you can only look at the Ourthe from the house! so not without a lot of hassle and threats come!Really very unfortunate.We were just looking forward to this holiday home because we want to swim with the dog and want to fish in the backyard of the holiday home.This is also the reason why we have such a high have paid the rental amount for this holiday.This now appears to be wasted money.The Belvilla guarantee that you can blindly rely on the house presentations is therefore not correct with this holiday.The contact person (Jacqueline) who handed us the key on arrival has noted that said that if g

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Beautiful view and large garden. House quite spacious, good beds. House is in need of a makeover and is outdated. Cleanliness could be better.

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Nice house in a quiet area. In and around the house you can enjoy all the facilities. Large garden with a fireplace. In short, a must. Too bad the mattresses of the bed were less good.

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D

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Top house, everything well arranged and tidy

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Arrival was perfect, good contact with the home owner, throughout the holiday. We enjoyed beautiful surroundings. And the accommodation had many and sufficient facilities. Slightly outdated and maintenance is not a luxury, but nevertheless a fantastic stay.

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It was a great place to have a holiday. Lots of space both in the house and around it. Beautiful nature and with the warm days we had, the jacuzzi was a godsend! Very friendly owners who were easily accessible. A place to come back to

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Great house and beautiful surroundings. Everything neatly taken care of and the owners are very friendly and helpful. Everything is there, sauna, jacuzzi, air hockey, table football, barbecue and a beautiful view over the Ourthe and the meadows in the area. The surroundings are beautiful and you can have a great time. Mountain biking, hiking, kayaking, a visit to Durbuy or La Roche.

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All the information you need to determine whether a house is suitable for your needs can be found on the website. The search function is very clear and easy to use,

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Very nice house in a nice area. We really enjoyed the Jacuzzi and the view. In short, had a great weekend!

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Beautiful house with every comfort

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What a beautiful setting and what a space around the house. Fantastic

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The arrival was well arranged and a nice hostess. The accommodation was fine just a bit outdated. The area of the house was super!

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It is spacious house with a beautiful view and large garden, dated and not all nicely finished. It could also have been cleaner.

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Super friendly service! Beautiful view, both from the house and from the garden and terrace!

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Arrival was well arranged with the owner😃Accomodation was fine, a bit old and subject to renovation, but not a problem for us.The environment was great, what a rest! The river Ourthe was great, back down the meadow and into the river, especially the dogs😃👍

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Beautifully situated! Comfortably furnished. Light, cheerful, modern and quirky home.

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We had a very pleasant stay pleasant house, beautiful surroundings, super view, extra enjoyment with the jacuzzi and sauna ... in short, a must!

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arrival was fine, the accommodation completely top. and surroundings beautifully. worth repeating.

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Good guidance from owners, environment is versatile for humans and animals

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A spacious and well equipped holiday home with lots of privacy. The house is in a beautiful spot with beautiful views. Nice that the owners speak Dutch. The kitchen is dated but well equipped! The fridge and freezer are really too small for a house of 8 people. For 4 people the refrigerator was already too small. Tip in the "basement" is enough space for another fridge-freezer! The dryer is no longer in optimal condition, but the owners gave it to watch. The mattresses are also in need of replacement ... From the jacuzzi and sauna is optimal use- a real relaxation! For the animal lovers we have seen many birds of prey in the backyard, squirrels and the day before departure we even had to catch a mouse in the bedroom ... Also in the area is enough wild spotting.All in all a very nice holiday in beautiful surroundings!

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A very spacious and practical house (well dated). The view was really fantastic and what a silence. After a strenuous day, relax in the jacuzzi where you could enjoy the view again. Kitchen something or something small for 8 people but everything was there what you needed. Our dogs have also had a great time. And if there was something then the owners were right there for you ...

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well received neat accommodation quiet area

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Nice place with a nice house, are well received and it was super nice for the dog

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We are very warmly received and the house was wonderfully clean, spacious and fully voorzien.We have beautiful walks and visited the caves of Han. Then it was very pleasant to stay in the jacuzzi, with phenomenal views. We were 8 people and have a wonderful weekend behind us.

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Had a very good weekend, very spacious house and very cozy living room with beautiful views. Only the kitchen is old and small (but well equipped in terms of stuff). A lot of privacy around the house. We stayed in the jacuzzi until 0500 at night, and we were fortunate that Leonid's meteorite swarm came by. So many shooting stars that you do not know what to wish for at a given moment! Nice man who introduced the house. Beds well, only the pillows are absurdly thick, they are real neck sneakers. Overall highly recommended!

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We were warmly welcomed by the owner. The accomodation was fine. The kitchen was on the small side for 8 people. Beautiful environment. Nice view.

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The location is dated and we had to catch a lot of fly. In addition, the place is fantastic, the consultation with the manager fine and the jaccuzi delicious.

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House fully met our needs.

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Beautiful property with stunning views from balcony and Jacuzzi.Huis is fully voorzien.Echt aanrader.1 a tip please do yourself with some kitchen knives. In most other properties this is a must duty.

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We were welcomed by the Dutch owner who showed us round. Communication was fine. A beautiful villa with beautiful grounds surrounding, adjacent to a paardenwei.Het view is particularly beautiful. The house is spacious and well equipped. Kitchen with extensive range benodigdhedenWe enjoyed the sauna and jacuzzi

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Stunning views, squirrels, wild boars and roofvogels.Oud house needs maintenance. Roof leaked example. The photo 's display on the site does not properly reflect how the house actually looks like. Walls are refurbished, radiators, doors and frames are in their original state. Good beds, plumbing is new. The kitchen has everything you could wish for, from baking pan to lighter, from herbs to filter bags, but is too small for eight people. also, the refrigerator is the make do. the house was clean but could use a really good cleaning. Here and there it was grubby. Showerheads must be cleaned, taps leak. I'm glad there are two lounges. So everyone can take its course. the dining table has a separate chassis bugging you have when you sit at the table. the dining table seats are not lekker.Fijn that the owners speak Dutch. They are very friendly and helpful. We made beautiful walks in the area.

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Was very old house and not quite as proposed in picture 's.

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Heerlijk huis, gezellig ingericht, enorme tuin met veel privacy. Zalige jaccuzi. En natuurlijk een spectaculair mooi uitzicht. Aanrader!

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A positive note. The house was and is great. The location is a gem. Plenty to do for everyone and therefore a must. Super owners who think along with you and sympathize.

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A wonderful week in La Vue Phénoménale. The weather was not great, but there was to find enough entertainment in the home.

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We enjoyed our weekend of friends! Receiving owner was warm, the house nice and a great location! We come with z 'n all definitely be back! Thanks!

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La Vue Phénoménal is an understatement, the location is perfect and we were very impressed with the surroundings. The dogs were in heaven there was Ourthe along the garden \/ park, we had a picnic in the backyard under the tree with view on the ourthe simply stunning !!

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Very nice retro-style villa with stunning views of the valley of the Ourthe. Excellent service also during the stay. So we did not have the internet on Sunday morning. A text message to the owner, who came immediately, the adapter was found to be broken. He had fortunately a replacement adapter with them and ...

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Refrigerator is not working properly. Grass was not mowed sauna is just over warm bbq was not clean. Container was full.

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The decor is dated and chairs and benches are not comfortable. Garden furniture is powerful. Jacuzzi is lovely and beautiful location.

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Beautiful surroundings, ideal to fully unwind. Comfortable home where everything is there.

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Great! Lovely house, great views. Many facilities including a wonderful outdoor Jacuzzi.

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we (seven friends around 20 years old) had a delightful stay! more than enough relaxation (jacuzzi, sauna, air hockey, darts, TV ...) and very quiet. an ideal house to spend a week's vacation!

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We were able to relax in this house. The decor is very cozy, lots of atmosphere. The kitchen is fully equipped, nothing is missing! The living room is large! On the street side a lovely sitting area to watch TV and make the wifi. a lovely dinner on the river side ...

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Spacious house with wonderful Jacuzzi with great views.