Holiday apartments and houses in Augsburg

Unfortunately a big disappointment – never again! We had planned the overnight stay in the hotel tower as a special birthday gift. Sleeping all the way up in Augsburg, with a great view – that was exactly what the experience was supposed to be. Therefore, I specifically booked a junior suite and then called the hotel to explicitly request to have it as high up as possible, preferably at the very top. I was assured that this would be noted. At check-in then the disillusionment: 8. Stock, with a direct view of a construction site. Allegedly, the upper suites are fully booked. Why was I not informed of this beforehand? Then I wouldn't have booked the expensive junior suite at all. The room itself was also a huge disappointment: stained walls, a completely worn-out table, a stained, greasy sofa, and an equally unhygienic armchair. The seating area was simply unusable. In addition, there were dirty windows, a stained carpet, and a ripped blackout curtain. One definitely imagines a junior suite differently. Particularly annoying were the completely contradictory statements from the staff: First, we were assured the suite at the very top, then it was said that there were only a few junior suites, and afterwards, that these went up to a maximum of the 11th floor. In fact, there are also junior suites on the 33rd floor. This leaves a bad impression! The wellness area could not save the stay either. Although it is small, it is basically okay. However, there is a large water damage with clearly visible black mold right next to the shower – absolutely disgusting and a no-go from a hygiene perspective. We are extremely disappointed and upset. For a special birthday gift, we had something completely different in mind. The price-performance ratio is completely off here. For us, it is clear: Never again hotel tower!

A great stay for the whole family with 9 people. The versatile and tasty breakfast, as well as the central location, make it easy to reach all the sights quickly. The rooms on the upper floors are dreamy!

My room was very comfortable and I was able to relax great after a long workday. The selection at breakfast was really good, a great start to the day! Ideal for meetings, everything worked smoothly.