Holiday homes & apartments
in Marche en Famenne

Very welcome on arrival. House very very clean. Wonderful bedding except in the single room where bedding was limited. It really should think to replace the bed frame and the mattress. For the rest, everything was impeccable. Maybe replace some plates that are chipped. The water in the jacuzzi was changed as well as the bottle of the outside heating, we were provided with wood for the living room fire, our guests are very available and friendly and we stayed with two young children who were delighted Everything is done for children too, goats and donkeys have delighted them, there is also a perfect sauna, and I will highly recommend to friends and family.

On holiday with three couples. Six adults and six children. The welcome from the hostess was warm and warm, she gave us a nice tour of this house. Inside everything was in tip-top order, everything neatly tidy. Beds were also made and were very comfortable. A small minus in the kitchen, certain aids were not completely clean. (still grease present on mats, glasses were not always clean, ...) But this is mosquito sifting. Both outside and inside there is plenty to do on a day less than that, you can play football, badminton, ping pong but also in a lovely jacuzzi take place. The sauna itself was of slightly lesser quality, the infrared cabin does not really heat up well. The hostess and host were very willing and helpful with our questions. In short, a beautiful house, hospitable owners, definitely do it!

From 11-27-2020 to 11-29-2020 I used the house known under the number: BE-1036-01. Paid € 852.00 for a weekend with four people for a house with jacuzzi , sauna and all other conveniences.Unfortunately we found on arrival that the sauna had defects. The home owner barely got the sauna (infrared) working (touchscreen barely worked). Unfortunately, when we tried it ourselves, we couldn't get it to work. The sauna does not heat up, which is very handy for a sauna. The next day we left for a walk, and I immediately reported to the homeowners. Following this we have never received any feedback. Our observation was correct: the sauna was defective, we were told this on departure (Sunday evening at 7:30 PM), so I paid for a sauna that we did not use, and ask for a refund (because you obviously extra costs for extra privileges, such as a sauna). The expectations described have not been met, as the house did not have a working sauna. And because of this you remain in defects.In addition, it is useful to indicate immediately that: the oven door is in need of repair (you have to push with all your might to close the door) and if you want to turn off the jacuzzi, it is possible so that he does not go out and you also have to call in the help of the homeowners. If I look at it from the outside, Belvilla's internal housekeeping is also not completely in order, how can you sell to your customers: have to wait 4-6 weeks for feedback, this can also add up due to the current "busy" period? How can you further inconvenience a customer? It's genuinely crazy ... You choose to make your customers wait so long, because there are countless solutions for this, you just have to choose a solution;).